Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1–3 business days after payment has been received.
Orders are not processed or shipped on weekends or U.S. holidays.
If there is an unexpected delay, we will notify you by email.
Shipping Times
Estimated delivery times:
- United States: 3–10 business days
- Canada: 7–15 business days
- International: 7–21 business days (where available)
Delivery estimates are not guaranteed and may vary due to weather, customs, carrier delays, or other circumstances beyond our control.
Shipping Confirmation
Once your order ships, you will receive a confirmation email containing your tracking information.
Tracking updates may take up to 24 hours to appear after shipment.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping destination, package weight, and selected shipping method.
Free shipping promotions, when offered, apply only to qualifying orders.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us.
We will work with the shipping carrier to investigate and assist in resolving the issue as quickly as possible.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already shipped, additional shipping charges may apply.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team using the contact information listed on our website.